Live Scan fingerprinting technology is a pivotal resource for ensuring safety and compliance in various professional fields across California. This blog post will guide you through the essentials of Live Scan, helping both individuals and organizations understand its importance and how to effectively navigate the process.

Fingerprinting - live scan device and ink fingerprint card

What is Live Scan Fingerprinting?

Live Scan is a digital fingerprinting process where fingerprints are electronically captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). Unlike traditional ink fingerprinting, Live Scan provides precise, digital images of fingerprints, reducing errors and speeding up the background check process​ (CA Attorney General)​​ (CA Dept of Social Services)​.

The Live Scan Process Explained

1. Preparation:

  • Form Requirement: Obtain the correct Live Scan form from your employer or licensing agency. This form includes specific details that are crucial for the background check.
  • Identification: Ensure you have a valid photo ID. Expired IDs are not accepted (CA Attorney General).

  • Appointment: While we accept walk-ins at PostalAnnex, some locations may require appointments. Check ahead to avoid delays.

2. Fingerprinting:

  • Digital Capture: At PostalAnnex, our trained operators use DOJ-approved fingerprint scanners to capture your fingerprints electronically. This method ensures high precision and accuracy​ (CA Dept of Social Services)​.
  • Form Data Entry: We accurately transfer the information from your Live Scan form into the DOJ system. This includes your personal details and the requesting agency’s information.

3. Submission:

  • Electronic Transmission: Once your fingerprints and data are captured, we electronically submit them to the DOJ and FBI. This process is quick, typically taking a few seconds to complete.
  • Confirmation Number: At the end of the process, you will receive an ATI (Applicant Tracking Identifier) number. This number is crucial for tracking the status of your background check​.

4. After Submission:

  • Background Check: The DOJ and FBI conduct the background checks based on the submitted data. They then send the results to the requesting employer or licensing agency. We, as operators, do not perform any background checks ourselves.

How to Check Your Live Scan Status

You can check the status of your Live Scan submission by visiting the California DOJ Applicant Background Check Status website. You’ll need your ATI number and your date of birth to access the status.

Cost of Live Scan Services

Live Scan costs include:

  • Rolling Fee: This fee is charged by the service provider for capturing your fingerprints. It varies by location.
  • Government Fees: Additional fees are required for processing the background checks by the DOJ, FBI, and other agencies as needed. These fees can change, so we recommend getting an in-person quote for the most accurate pricing.

Additional Services at PostalAnnex

At PostalAnnex of Azusa and Covina, we offer comprehensive services to make your Live Scan experience smooth:

  • Form Assistance: We provide guidance on obtaining and filling out the necessary forms. If you don’t have a printer, we can print the forms for you at a small additional cost.
  • Passport Photos: If you need a photo for your application, we offer this service on-site.
  • Mailing and Faxing: We can fax or mail your completed forms to the requesting agencies, including providing tracking for mailed items.
  • Mailbox Rentals: Protect your privacy by using our mailbox services, which offer a street address instead of your home address​.

Common Questions About Live Scan

  • 1

    Expiration: Live Scan results do not expire. However, different agencies may require a new Live Scan for each application or renewal process. Each request is specific to the agency and cannot be reused.

  • 2
    Pricing Over the Phone: We do not provide pricing over the phone due to the variability of fees and the need for accurate, up-to-date information. Please visit us in person for a quote.
  • 3

    Walk-In Availability: Unlike many Live Scan providers, we offer walk-in services with extended hours from Monday to Saturday. Our holiday schedule is also kept up-to-date to ensure availability.

For more information call us or drop by one of our locations. We look forward to assisting you with all your Live Scan needs.

Pack and Ship

Experience the ease of PostalAnnex’s Pack and Ship services. Our strategic partnerships ensure you get the fastest, most affordable shipping options. Trust us for a hassle-free, reliable experience every time you ship with us in Azusa and Covina.

Notary and Fingerprint

Effortlessly access our Notary and Live Scan Fingerprint services with no appointment needed at PostalAnnex. Open Mon-Fri 9-6 and Sat 9-3 in Azusa and Covina, we’re here to support your verification needs promptly and conveniently.

Mailbox Rental

Enhance your postal experience with PostalAnnex’s Mailbox Rentals, providing a real street address for comprehensive package reception from all carriers, not just USPS. Enjoy the flexibility and security of receiving mail and deliveries from both major and private carriers.

Office Services

Elevate your productivity with PostalAnnex’s Office Services. From high-quality printing, lamination, and shredding to convenient computer rental and faxing, we have everything you need to streamline your projects. Plus, with custom rubber stamps and a wide range of office supplies, we’re your one-stop shop for all business essentials.

Passport, Gifts, and Keys

Simplify your travel and gifting needs with PostalAnnex’s Passport, Gifts, and Keys services. Get passport photos, application assistance, and super expedited renewals, alongside thoughtful gifts and greeting cards. Plus, our key duplicating service adds that extra layer of convenience, all in one place.


Discover the convenience of PostalAnnex, strategically located in Azusa and Covina’s bustling shopping complexes. Easily access a wide array of services from shipping to key duplication, all while enjoying the variety of shops and amenities surrounding our stores. Your one-stop solution for efficiency and ease, right in the heart of your shopping journey.

Trust by our customers

Following reviews are extracted from Yelp/Google

I have used the Postal Annex on a number of occasions, and each time they have been courteous, professional, and helpful. Yesterday I was running late to complete a notarization, and they went out of their way to help me. I definitely recommend their services!”

Wesley Hall

Left a review on Google Business for PostalAnnex of Azusa

I have been getting my mail from this location now for over 10+ years, have seen seen 3 different managements with the current management being the 4th. I find that they have updated quite a few things all for the better, so I find that some of these one star reviews pretty funny based on they are complaining about.

Jinesh and Disha who run this location are great. They get to know their mailbox customers and I have witnessed the great customer service provided for the individuals that come in for some type of service (faxing, shipping, live scan, or notary.) There is always two sides to every negative feedback that is posted and I have posted my share of negative feedback on businesses and this one is far from being a bad business.

Mary L.

Left a review on Yelp for PostalAnnex of Covina

I have been coming here for years now, and the service is always great! I usually deal with the manager, Jinesh, and he is great! He is always willing to answer any questions I have and help me out since I am not very tech savvy. He is my go to guy for pretty much anything I need to do in there for both personal and business stuff!

Robin L.

Left a review on Yelp for PostalAnnex of Azusa

The owners and employees are all so helpful, knowledgeable and kind. They really go out of their way to help. I get emails know when I have mail, which is so handy to know.

They really go the extra mile. Can’t say enough good things about The Postal Annex.

Robin B.

Left a review on Yelp for PostalAnnex of Covina

Everyone there are very nice and helpful. Price is reasonable.

They recently upgrade the way to release package I think it is a plus to us as customer.

Rosing Mann

Left a review on Google Business for PostalAnnex of Covina

“postal annex helped me out with the FBI summary form finger printing for my background check through the state of California to become a certified massage therapist through the state California and with the help I became a certified massage therapist in the state of California and with FBI fingerprinting they helped me out in my situation in great way and all the instructions to them greeting me everything went fantastic this is a fantastic place for mailing and FBI fingerprinting and all the other services that they offer”

Israel G.

Left a review on Yelp for PostalAnnex of Azusa

Visit one of your convenient locations today

PostalAnnex of Azusa
1171 E Alosta Ave,
Azusa, CA 91702 Hours
Business Hours:
Monday - Friday: 9:00 AM to 6:00 PM
Saturday: 9:00 AM to 3:00 PM
Phone # (626) 771-2340
PostalAnnex of Covina
964 E Badillo St,
Covina, CA 91724 Hours
Business Hours:
Monday - Friday: 9:00 AM to 6:00 PM
Saturday: 9:00 AM to 3:00 PM
Phone # (626) 966-9300